Privacy Policy

What information do we gather?

Just like a barbie isn’t complete without snags and tomato sauce, we need a few bits of information from you to get you started at Fair Go. Don’t worry, we’re not interested in your star sign or your favourite TV show. We simply need your name, email address, postal address, and credit card details (number and expiry date). Once we have these details, we can process all your transactions in a jiffy.

Why do we collect this information?

We need your email address, postal address, and name to keep you in the loop about any awesome competitions or promotions you enter. After all, you wouldn’t want to miss out on winning a fortune. If you find our emails a bit overwhelming, you can always unsubscribe from any mail you don’t want to receive.

We also collect personal details when you participate in a customer survey. This helps us gather the necessary information to improve your gaming experience. Player traffic patterns and site usage help us enhance the design of our website, while your IP address is used to gather demographic information and for diagnosing problems with our server or website.

Advertising System

Think our advertising system is a bit wonky? No worries. It only logs IP addresses to provide more accurate advertising features, such as language-specific banners.

Account Creation Information

We collect email addresses of those who communicate with us via email. Your email address and any other information you provide to the Fair Go team, including personal details you provide during registration, is kept strictly confidential. We only use your email address to notify you of software updates, promotions, and various casino operations (deposits, withdrawals, etc.).

Rest assured, we wouldn’t share this information with a third-party company or organisation any more than we’d ask for a middie in Melbourne or a butcher in Brisbane. Any personal details provided to us will only be used for their intended purpose and not shared across our site or used in any other promotion, competition, survey, or mailout unless specified by you.

Winnings

Any winnings you score or cashouts you claim are kept 100% confidential. Instead of letting your details roam free, we store all winning information within our secure operating environment. This information is kept private from third-party companies and organisations, unless it’s required to be disclosed by law, regulation, or any governmental or competent regulatory authority.

Feel free to contact the Fair Go customer support team for more information about our privacy policy.